Refund policy
Merchandise must be returned within 7 days of delivery confirmation date (FOR IN-STORE CREDIT ONLY, NO REFUNDS NO EXCEPTIONS). Original shipping fees are non-refundable & return shipping is the responsibility of the customer.
All items must be returned in NEW condition. This means items must be unworn, unwashed, odor & pet hair free, must not have deodorant, make up or food stains in order to be eligible for store credit.
ALL accessories are FINAL SALE!!!! This includes but is not limited to hats, jewelry, belts, glasses, etc.
All "SALE" items are considered FINAL SALE and will not be covered under the return guidelines. This includes any orders using any discount codes....final sale no exceptions.
When returning shoes, please DO NOT return with tape & shipping labels stuck to the actual shoe box. The shoe box MUST BE returned in a mailing box or wrapped in paper.
If any of the return items are found in the above conditions, we will return the item to you and you are required to pay the shipping.
ANY ITEMS NOT ELIGIBLE FOR RETURN WILL REQUIRE A RE-SHIPPING FEE. IF WE DO NOT RECEIVE THE RE-SHIPPING FEE WITHIN 7 DAYS, WE WILL DONATE ALL ITEMS TO CHARITY.
Please ship ALL returns to the following address:
Pamela Cravens
VintageGypsy Boutique Returns
1905 Deep Creek Rd
Oklahoma City OK 73131
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Lost & Stolen Packages
We are not responsible for any lost or stolen packages. If you feel as though your package has been lost, please submit a claim to USPS here.
If your tracking shows "delivered" and you have not received your package, VintageGypsy Oklahoma IS NOT responsible. This issue must be resolved with the United States Postal Service, UPS, or your local law enforcement.
Order Cancellation
We know how important your order is, so we aim to fulfill orders as quickly as possible. While we cannot cancel or change an order once it has been placed you are welcome to return the item to us in accordance with our return policy.
Damaged Items
If item arrives damaged, please send an email containing a photo of the damaged item within 3 business days of receipt to vintagegypsypamela@gmail.com A customer service representative will assist further. A photo must be sent prior to returning to ensure a replacement item be sent out.